SOFT SKILLS TRAINING IN GURGAON
Whether you are looking for a fun event for an offsite meeting or you are in need of strengthening communication between team members, RISE offers corporate team building events for you.
Our corporate team building events take place in as little as 1.5 hours, or can last as long as a full day. Each team building event is customized to your requirements and takes place at the location of your choice. We come to wherever you want the event to take place.
Effective organizational or team performance is based on a clear understanding of the shared goals, strategies, and work plans, along with the individual roles and responsibilities of team members. Equally important are interpersonal qualities of trust, communication, and mutual accountability. Working in tandem, these two perspectives determine a team’s ability to achieve and sustain high performance, making teambuilding a necessary companion to the operational and programmatic efforts of organizational capacity strengthening.
Who should attend
Managers wanting to energize, inspire and motivate their team to increase morale
Internal meeting planners who need to add one, two or three team building events to an upcoming sales meeting or conference
Organizations on a limited budget
Human resource professionals needing to assist new managers in helping build their team and ease transitions
Consultants and trainers who want to supplement their presentations with experiential activities which fully engage their audience
Any meeting where new people are coming together for the first time: P.T.A., new student orientations, fraternity/sorority rush week, sports teams, church youth groups, etc
By the completion of this module, participants will be able to describe:
Characteristics of effective teams
Four stages of team development
Individual differences and roles within the team
Supporting team development through its formative stages
Conflict resolution And will have discussed:
A vision of their ideal team
Principles and behaviors to guide team performance
A plan for monitoring progress toward achieving their vision
What Makes a Team
Understanding different communication styles
Art of better listening
Skills for eliciting better communication
Rephrasing for better relationships
Dealing with difficult personalities and challenges
Team building survival skills
Interpersonal skills are the life skills we use every day to communicate and interact with other people, both individually and in groups.
Individuals with interpersonal skills build positive working relationship with others through understand emotions, share differences, resolve conflicts, giving or receiving feedback in a constructive manner. They interact successfully to gain consensus from stakeholders and decision makers, and foster positive communication climate within the challenging workplace environment. Soft Skills Training
People who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives.
Employers often seek to hire staff with 'strong interpersonal skills' - they want people who will work well in a team and be able to communicate effectively with colleagues, customers and clients.
Who should attend
Anyone who wants to excel in interpersonal skills for increasing their relationships with others to get things done effectivelyd.
Understand the types and impact of interpersonal relationships.
Develop the qualities of interpersonal skills for personal and team effectiveness.
Manage emotions of self and others for positive relationship.
Build positive interpersonal communication skills.
Improve non-verbal communication to read others easily and accurately.
Work with people whose personalities and communication styles are different from you.
Increase your people power to connect and rapport with people effortlessly.
Deliver criticism and solve conflict in a constructive manner.
Handle diverse and difficult people with less stress and more understanding.
Identify and eliminate interpersonal habits in your personal action plan.
Understanding types and impact of interpersonal relationships
Increasing interpersonal success through self-awareness for positive relationship
Managing workforce diversity with effective communication styles
Establishing positive workplace interpersonal communication for rapport building
Working through conflict and managing difficult people
Forging cooperative relationships
Creating harmony and a positive atmosphere
Have you ever wondered how it is that some people seem to have enough time to do everything that they want to, whereas others are always rushing from task to task, and never seem to finish anything?
Is it just that the former have less to do? No, it’s much more likely that they are using their time more effectively and practicing good time management skills.
Effective time management is required skill for most business professionals, but not every one knows the best-practice techniques for better managing your time and getting more accomplished in less time.
This Time Management training by RISE Training teaches you time saving techniques like how to manage the time spent on email more effectively, how to overcome procrastination, how to improve your concentration, how to deal with regular distractions and then how to prioritize tasks. At the end of this training, you will be able to get more work accomplished in less time, find a better balance in your life, get on top of your to-do list and feel better about your level of daily productivity.
This Time Management training can be delivered at your premises anywhere in India by one of our expert local or international trainers.
Who should attend
Business professionals who want greater control of their time, management style and life.
Understanding yourself and recognising where you are
Set S.M.A.R.T. goals
Gain lasting skills to tackle procrastination
Handle high pressure, crisis situations with ease
Learn to organize the workspace for efficiency and productivity
Master when & how to delegate for maximum productivity
Set daily rituals for better productivity
Gain insightful skills to better manage meetings and keep them on track
Discover alternatives to in-person meetings
Set and accomplish goals
Create priorities and establish realistic boundaries
Recognize and deal with time-wasters
Improve concentration and efficiency
Break indecision and procrastination habits
Use technology to help manage time
Create and recharge positive energy
Managing Your Stuff: Clutter-Busting “Musts” for Getting Organized
Learning Content (Your 4-Point Plan to Organizing Your Time – And Your Life!)
Managing Yourself: Success Habits That Boost Your Effectiveness
5 time-wise habits that top achievers share
Myths about time management that can stall your productivity
The 7-step formula for eliminating procrastination from your life — forever!
How to break away from perfectionism and other bad habits that rob you of time and effectiveness
Recognizing the negative, time-robbing power of worrying — and how to banish it from your life
The crucial importance of determining your real priorities and identifying what matters most
A simple-to-learn prioritizing system that puts you in control
Just say NO! Tactful but assertive ways to decline when your plate is full
You can’t do it all! Delegation techniques that work like a charm to lighten your load
Managing Your Time: New Tools and Strategies That Really Work
The Time Management Style Survey: Assess your strengths and pinpoint your weaknesses
The one-minute focus and other planning “musts” guaranteed to double your productivity
Identifying your greatest time-wasters — and determining how to avoid or eliminate them
What’s your daily “peak productivity time”? How to recognize and make the most of it
20 bright ideas for stopping the time-draining effects of interruptions
Scheduling how-to’s that build in flexibility for the unexpected
Calendars, day planners, PDAs and personal productivity software: Determining which tools will work best for you
The secret to ending chronic lateness
Deadlines 101: Tips for assessing how long any task or project will really take
The tyranny of “to-do” lists: How to turn this unruly monster into your best buddy
Eligible for Pack Rats Anonymous? How to break yourself of the instinct to keep everything
How to organize ANYTHING in 3 steps: Analyze, plan and take Action!
“Get a bigger trash can” and other words of wisdom from organizational gurus
Creating an in-box system that works for you instead of against you
A step-by-step plan of attack for turning piles into files
How to design a filing system that meets your specific needs
Technology tamers: Getting a grip on e-mail, voice mail, faxes and more
In a tight squeeze? Space organization tools that can give you more room to work
Desk-clearing techniques that’ll make you look like a neatnik in just minutes
Managing for the Long Haul: “Next-Step Thinking” Keeps You on Track for Life!
Understanding the concept of “next-step thinking”: Determining the next step you’ll need to take action on any task, problem or project
PLANNING SESSION: Developing your personalized plan for organizing your time
How to use next-step thinking to put your plan into motion
Maintaining your plan: Steps you’ll take tomorrow, next week, next month, next year
Prevent backsliding! Guerrilla tactics for avoiding the pressure to do more
Why is stress management training necessary? Well, most jobs will have some pressure; this is what challenges you and gives you the stimulation to achieve job satisfaction. This sort of pressure is healthy and helps you do a better job. If this pressure is excessive and you feel inadequate or unable to cope, then this is stress.
Stress has a detrimental effect on our performance, it makes us behave inappropriately. In order to cope well at work we need the skills to learn how to respond well to these difficult situations.
This stress management workshop will give you the knowledge to recognise the symptoms and sources of stress and it will introduce you to different ways to manage stress which will benefit you, your colleagues and your organisation.
Who should attend
Those responsible for teams who are looking to develop techniques to manage stress effectively.
Managers working in high-pressure environments looking to prevent stress becoming an issue.
Teams who want to develop a balanced and stress-free culture and environment.
Individuals where stress is affecting their performance and their personality.
By the end of the programme delegates will be able to:
Understand stress and recognise the symptoms in yourself and others.
Have the awareness, knowledge and strategies to deal with stress more effectively.
Recognise that circumstances, situations and stimulus can have varying results on you and others.
Look at the impact of change and how, by a shift in mind set, results can be hugely affected.
Create a personal vision and compelling goals to build personal success.
Understand how what we eat, and how we relax impacts on levels of stress.
Reveal the true meaning of assertive behaviour and learn skills to adopt these techniques and behaviours.
Manage yourself in real time and look at stress in relation to performance.
What is pressure and what is stress?
The 3 stages of pressure
Recognising your own stressors
Personality types and reactions to stress
How your beliefs and perceptions cause stress
Does your job cause stress?
What else causes stress?
Developing a stress strategy
Developing strategies for stress management
Planning your next step
Course action planning
Work Life Balance
A healthy-living program that fuels peak performance, job satisfaction, and personal life fulfillment.
Workaholics are out of balance - and so are the people who are disengaged and apathetic about their work. Workaholics tend to burn out over time, and the disengaged never seem to kindle a fire at all. The best teams are made up of people who have a passion for their work and a passion for life in general. They love to be at work, and they love being home with their families. They have hobbies and personal interests that fire them up, and they have great relationships inside and outside of work. They exercise, eat right, get enough rest, and wake up each day with a sense of purpose.
How can the members of your team achieve and maintain this kind of high-energy, sustainable work-life balance? Start with a work-life balance workshop.
Who should attend
Business professionals who want greater control of their time, management style and life.
Understand the benefits of a work-life balance
Recognize the signs of an unbalanced life
Learn about employer resources for a balanced lifestyle
Master time management and goal setting
Leave work stress at work, and home stress at home
Work at a home office productively
Manage time effectively
Find the most effective work methods for you
Improve life at home by spending time alone
Draw a boundary between work and home
Create a balance at work and at home
Learn to manage stress
Benefits of a Healthy Balance
Signs of an Imbalance
What are the Employer Resources
Tips in Time Management
Optional Ways to Work
What would work when at Work
What would work at Home
Working in a Home Office
Completion of Action Plans
Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Your participants will also be provided a set of skills in solution building and finding common ground.
In the Conflict Resolution workshop, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even law suits.
Who should attend
Business professionals who wish to stabilize their professional relationships. The course presents techniques like how to identify the source of conflict, how to remove emotions from the situation, coping with stress and anger management, how to professionally manage and resolve conflict quickly and much more.
Gain a thorough understanding of the sources, causes and types of conflict
Master all six phases of the conflict resolution process
Understand the five main approaches to conflict resolution
Learn to apply conflict resolution approaches
Learn how to use parts of the conflict resolution process to recognize and prevent conflict before it escalates
Develop communication tools such as agreement frames and open questions
Learn practical anger and stress management techniques
What is Conflict?
What is Conflict Resolution?
Understanding the Conflict Resolution Process
The Thomas-Kilmann Instrument
Creating an Effective Atmosphere
Creating Mutual Understanding
Focusing on Individual Needs
Examining Root Causes
Generating Options, Creating Mutual Gain Options and Multiple Option Solutions
Building a Solution
Creating an Action Plan
Emotional Intelligence & Self Awareness
Your ability to deal effectively with our emotions in the work place is critical to our success as managers and service providers. As the pace of the world increases and our environment makes more and more demands on our cognitive, emotional and physical resources, Emotional Intelligence is increasingly critical as a skill set. Emotional Intelligence strategies combine with native intelligence increase our ability to successfully manage the constant challenges from customers and our business associates.
Through skill building exercises, and group discussion, this one-day course will provide you with the opportunity to identify your own challenges in maintaining positive environments and collaborative relationships as well as overcoming resistance and negativity. Participants will explore tools, techniques, skills and perceptions to perform your role and manage your emotions with confidence and positive results.
Who should attend
Individuals who will benefit from this course include those who wish to accomplish the following:
Increase deliberateness in making decision
Temper negative responses to distressing situations
Improve conflict and communication skills
n understanding of the importance of using Emotional Intelligence
The ability to create an environment for productive work relationships
A model to guide your responses to difficult and challenging situations
An approach for more intentional actions
The ability to self-motivate while tempering negative responses
Team communication skills for running effective meetings, decision-making, and creative problem-solving
One-on-one communication skills for constructive feedback and conflict management
The opportunity to practice applying tools and skills through individual and group exercises
The confidence to deal with resistance and negativity
The ability to demonstrate leadership qualities that promote trust, motivation, and commitment to results
Skills in "outcome thinking"
Social Skills (SS)
Social Management and Responsibility
Emotional Intelligence Defined
Self-Management/Regulating Your Emotions
The Five Competencies of Emotional Intelligence
Applying the Competencies
Choice and Control Model
Dealing with Individual Challenges
Non-Verbal Communication Skills
Women Empowerment & Leadership Program
Do men and women differ in their leadership styles? Are they perceived differently even when they do the same thing?
Who should attend
Strategies for Leadership (SL) is for senior and upper-middle level female executives in business, government and the not-for-profit sector. Executives and functional managers who aspire to positions of greater influence and authority in their organizations
Entrepreneurs and business owners
Develop your ability to lead more effectively and authentically:
as a negotiator and grasp the complicated dynamics of successful negotiation
Improve performance and lead more effectively
Prepare to take on top-level management roles and board positions
Build a network of colleagues to serve as mentors and role model
Self awareness and leadership
Leadership and authenticity
Acting With Power
Personal leadership challenges
Influencing Without Authority
Personal Coaching Session
This Business Etiquette training course from RISE provides the necessary knowledge and skills required to be calm, confident and in good manner in any social or business setting. Always keep in mind that proper etiquette is crucial in today's workplace as it can promote productivity, harmony and peace in the working environment as well.
This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small talk, & much more.
Who should attend
This course is very advantageous to entrepreneurs, HR managers, executive assistants, image consultants, sales and marketing executives and special event planners, etc.
Understand what etiquette is and why it's important
Learn how to introduce yourself professionally
Understand the "3 C's" and how to use them to create a good first impression
Learn tools to assist and minimise nervousness
Use techniques to master name memorisation
Know the "4 levels of conversation"
Learn to conduct yourself professionally
Understand appropriate etiquette for open plan and cubicle environments
Know what not to do in a meeting
Acquire the fundamentals of email etiquette
1 - Getting Started
2 - Understanding Etiquette
The Importance of Business Etiquette
Module Two: Review Questions
3 - Networking for Success
Creating an Effective Introduction
Making a Great First Impression
Using Business Cards Effectively
Module Three: Review Questions
4 - The Meet and Greet
The Three-Step Process
The Four Levels of Conversation
Module Four: Review Questions
5 - The Dining in Style
Understanding Your Place Setting
Using Your Napkin
Eating Your Meal
Sticky Situations and Possible Solutions
Module Five: Review Questions
6 - Eating Out
Ordering in a Restaurant
About Alcoholic Beverages
Paying the Bill
Module Six: Review Questions
7 - Business Email Etiquette
Addressing Your Message
Grammar and Acronyms
Top 5 Technology Tips
Module Seven: Review Questions
8 - Phone Etiquette
Developing an Appropriate Greeting
Dealing with Voicemail
Cell Phone Do’s and Don’ts
Module Eight: Review Questions
9 - The Written Letter
Thank You Notes
Module Nine: Review Questions
10 - Dressing for Success
The Meaning of Colours
Interpreting Common Dress Codes
Deciding What to Wear
Module Ten: Review Questions
11 - International Etiquette
Module Eleven: Review Questions
12 - Wrapping Up
Words from the Wise
Employee Motivation is vital in any work environment because motivated employees, who feel they are being recognized for the work they are doing, are more creative, responsible, productive and much more likely to stay employed with the organization.
The RISE Employee Motivation Training provides you with the skills development in the various methods of staff motivation such as the object-oriented theory, the expectancy theory, goal setting, assessing personality types and using individualized motivators to create a group of highly motivated staff.
Types of individual and team motivators can vary from culture to culture, so PD Training uses local trainers with localized knowledge in this area to assure the best outcome for attendees.
This fun, high-energy training is available now in India.
This Motivating Employees training can be delivered at your premises anywhere in India by one of our expert local or international trainers.
Who should attend
This course is intended for new managers, especially those with direct reports, who are responsible for increasing employee motivation and job performance.
Apply effective methods of staff motivation
Interpret and discuss the psychological theories behind employee motivation
Develop plans for more effective team motivation
Understanding and making allowances for different personality types
Set clear & defined goals as part of the motivation process
Identify specific challenges to workplace motivation & learn how to address them
What to do when staff are demotivated
Keeping yourself motivated
1 - Understanding Motivation
Recognize the Importance of Motivation
Assess Employee Motivation Levels
Meet Employee Motivational Needs
2 - Motivating Employees
Retain Good Employees
Provide Effective Feedback
3 - Encouraging Self Motivation in Employees
Encourage Self Motivation
Create a Bond with the Organization
Provide Professional Growth Opportunities
Build a Sense of Accomplishment
Personality Development in Gurgaon
In this Personality Development course you will learn in-depth information about personalities. You will gain a better understanding about those around you and also more about who you are and how you got to be that way.
This course starts with a basic introduction of personality. It then goes on to look at theories of personality development, the stages of development theories, key researchers in personality psychology, and the main influences on personality development. You will also delve into looking at basic personality traits, including values, beliefs, and nature versus nurture. You will learn about your own personality and how you can use that information in career choices and to make changes. You will also learn about some personality disorders and how to put all the information together to use it to your personal or career advantage.
Who should attend
This course is especially helpful for all who are striving to learn more about who they are, which direction their life should take, to learn more about others around them, or even if they work in human resources and want to learn more about personalities and how it may impact who they hire.
With this course you can literally stop wondering about why you or someone you know behaves a particular way. By the time you complete this course you will know how someone's personality develops and how that information can be useful.
Introduction to Personality and working towards developing it
Definition & Basics of personality
Analyzing strength & weaknesses
Corporate theories on personality Development
Preparation of Self Introduction
Changing Your Personality
Can personalities change?
Being yourself, being adaptable
Techniques in Personality development Stage I
Overcoming these Barriers
Building Self Esteem and Self Confidence
Working on attitudes .i.e. aggressive, assertive, and submissive
Techniques in Personality development Stage II
Introduction to Leadership
Techniques in Personality development Stage III
Analysis of Ego States, transactions, & Life positions
Causes, Impact & Managing Stress
Techniques in Personality development Stage IV
Introduction to conflict management
Levels of conflict
Concept of time management
Steps towards better time management
Excellence in Management skills empowers every individual manager to effectively plot a route to overcome the hurdles in order to execute the organisation strategy. Management Roles and Positions across the organisation paves the way for competitive advantage as they are the ones who constantly work towards putting the strategy into action.
Get ready to examine your managerial style and increase your self-awareness. Here’s your chance to adapt to change, navigate conflicts, and motivate your people. You’ll have an opportunity to experience management simulations and role-model the specific behaviors that will enable you to perform at your very best, to move from being a boss to a coach who gets results. Attend this seminar to learn how to conquer obstacles that can make or break a career in management.
Who should attend
Experienced managers with three to five years of management experience who are interested in enhancing their managerial effectiveness.
Develop self-awareness of your style and behaviour
Understand what it takes to create a high-performance team
Identify remedies to fix dysfunctional teams
Develop your team members to reach their highest potential
Identify motivating triggers, barriers, and generational differences
Assess your conflict profile and apply the most effective approach for handling conflicts
Learn to deal with real workplace challenges through management simulations
Increase your confidence and gain better buy-in from your team
Create a high-performance team with shared goals
Motivate your people and help to connect work with a purpose and meaning
Gain practical tools to deal with conflicts and challenging employees
Quickly adapt and change your behavior to better drive productivity
Acquire the behaviors and competencies of a transformational coach
Understanding People, Organisation & Team dynamics
Management Roles & Team Devlopment
Competencies Leading to Managerial Effectiveness
Manage and Lead with Vison, Creativity, Innovation and transformation
Leading Change effectively
Optimize team for right output
Problem Solving & Decision Making
Effective decision makers are exceptional individuals who are capable of determining and selecting the best choice from numerous alternatives. Effective problem solvers don’t hide from issues, they thrive in finding solutions where others struggle.
Problem solving and decision making are essential skills for your personal life and career. Each day we are faced with a range of problems and decisions that need a thoughtful and rational reaction. With PD Training’s Problem Solving and Decision Making training course, you’ll learn skills like how to identify options, conducting research, weighing options, applying problem-solving steps and tools, identifying appropriate solutions and making rational decisions based on facts and good judgment.
When faced with a problem or decision, you need the right answer—and fast. Yet, whether we realize it or not, each of us has thinking biases that can get in the way of identifying the most effective solution. Through our Problem Solving & Decision Making workshop, you’ll learn time-tested, systematic processes to eliminate thinking biases so you can think clearly to arrive at the right answer in any situation.
The Creative Problem Solving workshop will give participants an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop.
Who should attend
Ideal for employees at all levels required to troubleshoot, perform root cause analysis (RCA), make decisions and implement plans. Particularly well suited for engineering, quality, operations, manufacturing, IT, customer service, maintenance, marketing and sales.
Apply problem-solving steps and tools
Analyze information to clearly describe problems
Identify appropriate solutions
Think creatively and be a contributing member of a problem-solving team
Select the best approach for making decisions
Create a plan for implementing, evaluating, and following up on decisions
Avoid common decision-making mistakes
Make correct and timely decisions
Use problem-solving model and toolkit
Use SWOT Analysis
Make good group decisions
Analyze and select solutions
Plan and organize
What is Problem Solving?
To begin, participants will explore just what problem solving and decision making means. We will also look at different types of decisions, the difference between facts and information, and common decision making traps.
Problem Solving Styles
This session will explore the four types of problem solvers. Then, participants will work in small groups to identify their strengths and weaknesses, and how to use that knowledge to become better problem solvers.
This hour long exercise will ask participants to imagine that they are in a crisis situation. It will give them a framework to solve the problem and make decisions.
The Problem Solving Model
During this session, participants will learn about a three-phase model that they can apply to most problems. They will also have an opportunity to apply the model to two situations.
Six Ways to Approach a Decision
Next, participants will learn about Edward DeBono's six thinking hats, and they will practice using the hats during a problem solving discussion.
The Problem Solving Toolkit
This session will look at eleven basic problem solving tools and two advanced tools (the gradients of agreement and fishbone analysis). Then, participants will apply these tools to a case study in a large group discussion.
Thinking Outside the Box
Participants will discuss ways to encourage creative thinking, including brainstorming and the random word method.
Decision Making Case Study
The afternoon of Day Two will be spent working on problems with the Peerless Data Corp. Participants will work in small groups to solve five different problems, and will be rewarded based on the quality of their decisions.
At the end of the day, students will have an opportunity to ask questions and fill out an action plan
Creativity & Innovation
These are the buzziest of buzz words right now and for very good reasons. With the economic climate as it is, companies are looking to their people - their best and strongest asset - to help them survive and thrive. And that may mean doing things differently.
Creative thinking and innovation are vital components in both our personal and professional lives. However, many people feel as though they are lacking in creativity. What most of us do not recognize is that we are creative on a daily basis, whether it’s picking out what clothes to wear in the morning or stretching a tight budget at work. While these tasks may not normally be associated with creativity, there is a great deal of creativity involved to get those jobs done.
While some people seem to be simply bursting with creativity, others find it a struggle to think outside the square. If you fall into the latter category, it is important to understand that boosting your creative and innovative abilities takes practice. Recognizing and honing your own creative potential is a process. That’s what this two-day Creative Thinking and Innovation workshop is all about.
Who should attend
Suitable for business teams, this creative thinking course is designed to help enhance creativity and promote the generation of innovative ideas.
Learn to identify hidden creative strengths
Understand and utilise the 'process' of creativity
Find unexpected solutions to your challenges
Blend Right and Left Brain Thinking
Break a few Rules
Learn to Think Laterally
Move from Competent to Brilliant
Move from Brilliant to Amazing
Benefits of using a creative approach
Recognising the difference between creativity & innovation
Breaking through thought patterns and assumptions
Methods and tools for generating ideas
Logical versus lateral thinking
Creative problem solving
Applying the learning
Reviewing the learning and next steps